Webroot.com/safe – You may see the subscription expiry error even after you renew your subscription. This is an unanticipated alert that can appear on your computer and should be addressed immediately. This message is usually displayed when your renewal product has about to expire or you have not activated it. It might appear even though it isn’t near expiration.
These are the circumstances in which an error like this can occur.
The subscription ended a few days back
Your subscription has ended
The Webroot Antivirus Protection Plan is almost over
In a few days, your subscription will expire
In a few days, the trial period will end
Instructions for fixing Webroot subscription expiry alarm
Before you start:
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Close any background programs that are running.
All files that you need to save are currently being worked on.
Keep your Webroot login credentials handy.
As the root cause of the problem, make sure your device has internet connectivity.
It is essential to have a current Webroot subscription database.
Step 1: Verify that your Webroot subscription is active
Navigate to your welcome screen and click on the Webroot icon.
Next, click on « Verify Subscription » on the screen.
Click ‘Yes’ when asked if you want to make any changes to your device.
Wait for the process finish and check to see if the expiration date has been set correctly.
If you can see the expiration date, the problem is solved.
If you don’t, move on to the next step.
Step 2: Start the Webroot Software Installation Helper tool
You can download the tool by downloading one of the following versions: You can choose to install the 32-bit or 64-bit version.
You will find the bit information within the details about the operating system.
Get the appropriate tool.
After downloading it, enter your email address.
Enter your password now and click the « Login » button.
Next, click « Start » and then accept the License Agreement.
It will then uninstall the software and reinstall it.
It could take up to 15 minutes for the entire process.
Step 3: Use the Webroot subscription repair tool
If none of the above methods work, you can try the Webroot subscription repair program. You can download the tool from webroot.com/safe. Once you have downloaded it, run it to see if it works. If the tool runs correctly, it is a successful download.
If the error persists, you may need to contact Webroot Safe in order to resolve the problem.